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How to Submit a Subject Access Request to Lloyds Bank

Under UK GDPR you can ask Lloyds Bank for a copy of the personal data they hold about you. Here's the right way to ask, and a free tool that writes the letter for you.

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What you're entitled to ask for

This is called a Subject Access Request (SAR). Lloyds Bank must give you a copy of your personal data, tell you why they hold it, who they've shared it with, and how long they'll keep it — free of charge, within one calendar month.

How to contact Lloyds Bank

The most reliable route is to send your request by post. A postal address is also accepted as a fallback: Data Subject Access Request Team, Lloyds Banking Group, The Green Building, Kirkstall Road, Leeds, LS78 1LB.

Note: Online DSAR form on lloydsbank.com may be faster than post.

What happens next

Lloyds Bank may ask you to verify your identity before responding — this is normal. Once your request (and identity, if needed) is confirmed, the one-month clock starts. If the deadline lands on a weekend or bank holiday, it rolls to the next working day.

Common questions

Is there a fee to request my data from Lloyds Bank?

No — under UK GDPR, organisations including Lloyds Bank must provide a copy of your personal data free of charge in almost all cases.

How long does Lloyds Bank have to respond?

One calendar month from the day they receive your request, or from the day your identity is confirmed if they need to verify it first.

What's the best way to contact Lloyds Bank about this?

The most reliable route is to send your request by post. A postal address is also usually accepted as a fallback.

What if Lloyds Bank doesn't respond in time?

You can complain to the Information Commissioner's Office (ICO). Right-of-access complaints made up 39% of all complaints in the ICO's Annual Report 2023/24 — more than any other category, around 15,000-15,800 in a single year.

For guidance only — this isn't legal advice, and DataDeadline isn't a party to your request or a representative for Lloyds Bank. Verify anything deadline-critical against current ICO guidance.

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